A plain-language guide and the Agentic AI Newsletter
What is agentic AI in physical security?
It's security AI that doesn't stop at the alert. It checks what happened, responds within rules you set and hands the judgment calls to your people.
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- Works with existing cameras
- It builds on the detection you have
- Rules you set
- Hours, questions, contacts, scripts
- People stay in control
- Judgment calls go to your team
- Every step documented
- A time-stamped record with video
What's new in the Agentic AI Newsletter?
One question per issue, from first deployments to deterrence. 35 issues so far.
How does agentic AI work?
Agentic AI in physical security is AI that verifies an event, acts within the rules you set and follows it through to resolution. It runs as one loop of six steps.
Cameras and sensors spot a person or vehicle.
The agent checks the clip against the rule for that site. No match, no action.
It plays a talk-down on site through a speaker or device.
It calls your people, in your order, with the video.
It coordinates who goes where, from a guard on site to a monitoring center, with the video attached.
It closes the incident with one time-stamped record of every step.
- 1DetectCameras and sensors spot a person or vehicle.
- 2VerifyThe agent checks the clip against the rule for that site. No match, no action.
- 3DeterIt plays a talk-down on site through a speaker or device.
- 4EscalateIt calls your people, in your order, with the video.
- 5RespondIt coordinates who goes where, from a guard on site to a monitoring center, with the video attached.
- 6ResolveIt closes the incident with one time-stamped record of every step.
How do monitoring centers use it?
Agentic AI works next to operators, not instead of them. It clears routine events and hands people the verified ones, with the video attached. Whether to dispatch stays an operator's call.
- In parallelThe agent verifies and talks down while operators work the queue.
- Fewer non-eventsEvents that don't match the rules are logged, not escalated.
- Inside the platform you useThe best setups feed your alarm platform, like Immix, so operators don't learn a new screen.
Run a monitoring center? See how it works with Immix.
What should you ask any agentic AI vendor?
Eight questions for any vendor, us included. A real agentic AI system has a clear answer to each one.
- What does it verify before it acts?A question you set per site, and a logged non-event when nothing matches.
- Who sets the rules, and per site?You do. Hours, questions, contacts and scripts.
- Can it act on site, or only alert?A talk-down or a call, not a smarter notification.
- How does it reach people?By your SOP, with video, to more than one contact.
- What does the record show?Every step, time-stamped, with the clip.
- Does it work with my cameras?Yes, through a standard like ONVIF Profile S. Ask what talk-down needs.
- Does it use facial recognition?No. It describes clothing, direction and vehicles.
- What if the connection drops?Devices keep detecting and deterring, then the record catches up.
How does RAD do it?
SARA Agentic AI is RAD's operator layer. It acts through RAD devices and the cameras you already own, follows the rules you set for each site and files every step in one record.
Three SIA New Products and Solutions awards2025 Judges' Choice, 2025 winner and 2026 winner with Immix
What should dealers and integrators know?
Your customers already have detection. Agentic AI is the response they're missing.
Lead with the gap
Most AI stops at the alert. Start the conversation there.
"Your cameras already spot people. Agentic AI checks the event, talks down on site, calls your team and keeps the record."
Build on what's there
Agentic AI can run on existing IP cameras. Talk-down needs a speaker, so add devices where the site needs deterrence.
No rip-and-replace.
Own the setup
Each site needs its own rules: hours, the question to check, contacts and scripts. That setup is where your expertise shows.
The rules are the craft.
Sell and set up agentic AI with RAD, with training on devices, cameras and rule setup.
