Steve Reinharz to speak during a panel presentation titled “Innovation in the Public Sector: Delivering Secure Access at Scale“

Steve Reinharz to speak during a panel presentation titled “Innovation in the Public Sector: Delivering Secure Access at Scale“

More info at:
https://communitysafety.ubc.ca/ubc-security-forum/

The ESX Electronic Security Expo is a meaningful event open exclusively to the pro-installer and integrator and is designed to allow passionate professionals the ability to learn more, share more and interact more.No end users. No chaotic crowds. This is a tailored educational event designed to help you grow your business.Stop settling for quick, unmeaningful badge scans and celebrate what the power of a focused event can do for your growth. ESX delivers an experience with a higher level of collaboration and thoughtful conversations among peers.

Speaker: Jason Bezuidenhout, Robotic Assistance Devices - RAD Security, Senior Vice President of Sales

Session Description:
Artificial intelligence is now firmly embedded in video monitoring operations, but many implementations struggle once they move beyond pilot deployments. This session focuses on what actually works in real monitoring centers operating at scale. Rather than highlighting theoretical capabilities or ideal conditions, this discussion examines how AI performs when networks degrade, weather interferes with sensors, and operators are managing high volumes of events over long shifts. Drawing from real-world deployments, the session explores where AI meaningfully improves efficiency and consistency, where it can unintentionally create noise, and how to integrate autonomous decision-making without overwhelming staff. Attendees will gain practical insight into how AI should support operators, not replace judgment prematurely, and how monitoring centers can design workflows that scale reliably as video volumes and expectations increase.  

Attendees will learn how to:

• Identify where AI delivers the most operational value and how AI-driven workflows evolve as monitoring volumes scale
• Avoid common deployment pitfalls and measure success using meaningful metrics beyond basic detection accuracy
• Balance automation with human oversight to reduce operator fatigue while maintaining performance and reliability.

Security is shifting from detection to real-time response.

At The Security Event 2026, the RAD team will be on-site discussing how autonomous systems and Agentic AI are changing how incidents are handled.

SARA (Speaking Autonomous Responsive Agent) changes how security incidents are managed:

⤷ Detection, verification, deterrence, escalation, and response executed in real time
⤷ Edge deterrence that stops incidents before escalation
⤷ Parallel response instead of sequential monitoring queues
⤷ Scalable incident response without increasing headcount

Team attending:

Steve Reinharz
Tony Taylor
Jason Bezuidenhout
Justin Quigley

If you’re attending The Security Event, connect with the team or request a demo to see how autonomous security moves operations from detection to resolution.