
Security teams are drowning in alerts, not incidents. Agentic AI changes the job: routine triage and verification can shift to automation, while humans move into oversight, investigation, policy tuning, and exception handling. This session introduces the Operator 2.0 operating model, a practical approach to redesign roles, skills, and performance metrics for AI-orchestrated security operations. You’ll learn how to define decision boundaries, create a skills matrix and training plan, and set KPIs that measure outcomes instead of activity. You’ll leave with templates to update job descriptions, staffing plans, and operating rhythms without slowing response or losing accountability.