RAD devices are live inside Immix.
RAD devices are now in full production on the Immix platform. Monitoring centers get live video, alarm events, post-alarm recording and device controls from ROSA and RIO directly inside the workflows they already run. SARA operates alongside human operators within Immix, processing events in parallel and executing escalation protocols in real time.
The production release follows the successful completion of user acceptance testing and months of joint engineering work. One of the largest guarding and monitoring companies in the United States was involved in completing UAT and helping move the integration to production readiness. A second large guarding and monitoring company begins its evaluation this month.
- Built on
- SARA Agentic AI
- Connects to
Immix CS
Delivers
Live video, alarms, and device controls
- Built for
Central stations, integrators, and enterprise SOCs
- Available
- Now, pilots and full deployments
Hardware for this integration
From device to operator in one platform
RAD devices connect natively to Immix. SARA works inside the platform to process events, verify activity, and execute response workflows in real time.
Connect
ROSA or RIO connects to the Immix platform. Live video, alarm events, post-alarm recording and device controls are available to operators immediately.
Detect
RAD's edge AI identifies activity at the device level. Detections generate alarm events inside Immix automatically.
Verify
SARA processes events in parallel within the Immix environment, verifying activity and filtering noise before an operator needs to act.
Engage
SARA engages when appropriate, using two-way audio and visual deterrence directly from the RAD device on site.
Escalate
SARA executes escalation protocols in real time within Immix: notifying stakeholders, dispatching responders, and logging every action taken.
CONTINUOUS. PARALLEL. INSIDE THE PLATFORM.
Two problems, one integration
RAD devices work inside your platform
Monitoring centers already run on Immix. This integration puts ROSA and RIO directly into that environment with live video, post-alarm recording, and device controls. No separate interface, no context switching.
SARA operates like another operator
SARA works inside the Immix platform using an API-less integration model. It deploys like onboarding a new team member and processes events in parallel without requiring infrastructure changes.
Scale without adding headcount
By handling routine events in parallel, SARA lets monitoring centers expand capacity without proportional increases in staffing. Response times improve and consistency increases across every shift.
“Our industry has spent years talking about automation inside the monitoring center. SARA Alive Operating Inside Immix demonstrates that this is no longer theoretical. It handles real monitoring workflows with speed and consistency, executing tasks directly within the platform.”
“Now that we’re in production, we’re ready to engage. Immix connects us with many of the most capable monitoring operations in the world. If you’re attending GSX, come talk to us about what this integration can do for your operation.”
Troy McCanna
Chief Security Officer, RAD
Partner highlight
Immix is the global provider of workflow software for commercial central stations and monitoring centers. The platform unifies diverse security systems into a single interface, with an integration ecosystem spanning hundreds of manufacturers and thousands of products.
Deployed across central stations, alarm receiving centers, and enterprise SOCs in more than 50 countries, Immix supports thousands of users managing millions of events every day. UL certified in the US and BS8418 compliant in Europe.
ROSA and RIO are now in full production on Immix. SARA Alive Operating Inside Immix is an SIA NPS Award winner.
Good to know
No new infrastructure required
SARA deploys into existing Immix environments using an API-less integration model. It works like onboarding a new operator, not installing new software. No infrastructure changes required.
AVA support is next
RAD and Immix plan to expand the integration with support for AVA in 2027. Additional device support and functionality will follow based on market demand and operational feedback.
SIA award-winning integration
SARA Alive Operating Inside Immix was named a winner in the Commercial Monitoring Solutions category at the SIA New Product Showcase Awards at ISC West 2026.
