Las Vegas, Nevada, April 2, 2025 – Immix®, the global provider of commercial central station and remote SOC software for managed video and security services, and Robotic Assistance Devices, Inc. (RAD), a wholly owned subsidiary of Artificial Intelligence Technology Solutions, Inc. (the “Company”), (OTCPK:AITX), an innovator in AI-driven security technology, are proud to announce plans to develop a strategic integration aimed at transforming real-time incident response. This collaboration will explore the integration of RAD’s latest solution, SARA™ (Speaking Autonomous Responsive Agent), into the Immix platform, empowering security monitoring centers to leverage cutting-edge automation for incident escalation and response.
Optimizing Security Response: Enhancing Transparency and Efficiency Through AI Automation
Traditional security monitoring often relies on manual processes, which can introduce delays in response times and decision-making. The integration of SARA’s technology with the Immix platform is set to enhance operational efficiency by automating critical communication steps, ensuring that key stakeholders receive timely and relevant information during security events.
By combining the robust toolset available to monitoring centers utilizing the Immix platform with RAD’s intelligent conversational AI, security centers will be able to:
- Automate critical phone calls to escalate incidents, notify key stakeholders, and request input on incident resolution.
- Enhance decision-making by allowing recipients to ask SARA specific questions about the event—such as suspect descriptions, location details, relevant timestamps, or even the potential presence of weapons—leveraging metadata analysis.
- Improve operator efficiency through simultaneous escalations, reducing response times when every second counts.
- Ensure a consistent and customizable user experience, supporting security teams in making informed decisions while maintaining operational control.
- Better equip first responders with real-time insights before they arrive on-site, improving situational awareness and safety.
Industry Leadership and a Shared Vision for Innovation
“This strategic integration goes beyond standard monitoring solutions – it’s about delivering actionable intelligence in real-time,” said Chris Brown, Immix CEO. “By integrating SARA’s voice services into our platform, we’re enabling security teams to maximize efficiency and make faster, smarter decisions during critical incidents. The Immix “Beyond Monitoring” initiative was born to give our clients the most cutting-edge tools that can aid in delivering critical information to first responders and key stakeholders, SARA is the next generation of that critical communication.”
Steve Reinharz, CEO/CTO of AITX and RAD, added, “SARA represents the next evolution in security automation, providing critical real-time insights and response capabilities. Immix has been a trusted name in security monitoring, and we are excited to collaborate on this innovative integration. By combining our AI-driven technology with Immix’s proven platform, we are helping security teams streamline incident management and improve outcomes in ways never before possible.”
While still in the exploratory stages, Immix and RAD expect to roll out the first features of the integration this year as part of a roadmap currently under development. For more information, visit www.immixprotect.com or www.radsecurity.com/sara/.
About Immix
Immix is a global provider of software that improves the ability of commercial central stations and monitoring centers to manage and respond to security events as well as deliver a variety of video-centric managed services to customers. The software is deployed successfully across a wide array of environments servicing commercial, residential, and enterprise markets. Immix supports the largest third-party product integration library in the industry, enabling ease of deployment and system administration for a broad spectrum of organizations across the globe. Immix® is UL Certified in the USA and BS8418 compliant in Europe. For more information, visit www.immixprotect.com.
About Robotic Assistance Devices, Inc. (RAD)
RAD, a subsidiary of Artificial Intelligence Technology Solutions, Inc. (AITX), is reimagining the security services industry through its AI-driven software platforms and autonomous systems. RAD is a software and AI development company at its core, creating intelligent technologies that power real-time detection, response, and engagement. Its purpose-built robotic devices are designed and manufactured in-house to operate seamlessly within this ecosystem.
Clients deploy RAD’s autonomous technologies to enhance security, reduce reliance on traditional guards, and achieve stronger outcomes with greater efficiency.
To learn more, visit www.radsecurity.com.
About Artificial Intelligence Technology Solutions (AITX)
AITX is an innovator in AI-driven technologies that help organizations solve complex challenges, improve operational efficiency, and unlock new business opportunities. Through its subsidiaries, RAD (radsecurity.com), RAD-R (radresidential.ai), RAD-M (radm.ai), and RAD-G (radgroup.ai), AITX delivers a broad portfolio of robotic security and automation solutions.
Each subsidiary serves a distinct market segment, from enterprise and government to residential and mobile security. All AI-driven analytics, user interfaces, and supporting platforms are developed in-house, giving AITX complete control over performance, innovation, and system integration. Where applicable, AITX leverages leading-edge technologies, including large language models, and integrates them into its proprietary software stack to deliver intelligent, responsive security solutions. AITX solutions are ideal for industries such as transportation, critical infrastructure, education, and healthcare.
To learn more, visit www.aitx.ai, or follow Steve Reinharz on X @SteveReinharz.
CAUTIONARY DISCLOSURE ABOUT FORWARD-LOOKING STATEMENTS
The information contained in this publication does not constitute an offer to sell or solicit an offer to buy securities of Artificial Intelligence Technology Solutions, Inc. (the “Company”). This publication contains forward-looking statements, which are not guarantees of future performance and may involve subjective judgment and analysis. As such, there are no assurances that the Company will meet its expectations with respect to its future sales volume, becoming cash flow positive, ARR or RMR. The information provided herein is believed to be accurate and reliable, however the Company makes no representations or warranties, expressed or implied, as to its accuracy or completeness. The Company has no obligation to provide the recipient with additional updated information. No information in this publication should be interpreted as any indication whatsoever of the Company’s future revenues, results of operations, or stock price.